Focus your people on their key objectives

"New solution aims to help companies reclaim 20% lost sales performance" Sales driven companies struggling to implement timely and accurate management information and reward payments to their campaign participants risk losing 20% of their sales potential, according to David Burton, Managing Director of Performance Bonus Ltd. This claim is based on headline findings from past research by Gartner, and illustrates the very real cost attached to 'ignoring the boring bit' of programme administration. Plus, labour intensive commission calculation processes are often prone to error according to Burton. "We know that participants only ever complain about underpayment errors, so organisations relying on human intervention could easily find they end up paying 5-10% over the odds." He said. Performance Bonus has spent the last 2 years developing a reward points solution which offers both browser and IVR telephone points banking functionality. The application accepts raw performance data and then assigns reward values as specified in a management control panel. It has the ability to manage multiple reward programmes all at the same time while providing real time management information for participants and management. Points can either be directly credited into people's accounts or 'won' through telephone games with names such as 'Treasure Island' and 'Pot Hole', then converted into a wide range of store vouchers. Clients purchase store vouchers at face value, giving them the full financial benefit of any unclaimed or timed-out rewards. ENDS      Copyright © 2005. Performance Bonus Limited Stewart House, The Back Chepstow, Monmouthshire United Kingdom NP16 5HH. Tel: (44) 01291 623355